Services

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What to Expect at our Health Centers

As a patient at NUNM Health Centers, you are given a team of practitioners and students who collaborate with you to design the ideal health plan for you. You benefit from the seasoned expertise of an attending faculty member, the recently gained knowledge of a resident, and the enthusiasm and work ethic of a senior medical student. Your wishes and desires are always held utmost in the process, with a goal of focusing on your immediate concerns while keeping an eye to maximizing your wellness.

Since learning and teaching are taking place along with caring for you, appointment times at our clinics can be one to two hours in length. You should plan accordingly to allow for a thorough analysis of your health.

At your first appointment, you meet your team of providers – typically two students, an attending practitioner and sometimes a resident physician. Your primary contact and communication will be with your “primary” or “intern,” a senior naturopathic or Chinese medical intern. The intern will talk with you about your current health concerns and your health history. He or she then confers with the supervising practitioner on the next steps – physical exam, further history, lab work, etc. You are offered information and choices during all phases of building a treatment plan for you.

Telehealth

In addition to providing high quality in-person care, NUNM Health Centers offers telehealth appointments to Oregon residents. Telehealth is often the best option for an individual who needs a follow-up consult with their provider by phone, or for those who face transportation barriers or are feeling too unwell to attend an in-person clinic appointment. To conduct a telehealth appointment, patients must have audio/video capabilities on their smartphone, tablet or computer.

Appointments by phone

In this style of appointment, established patients are called directly by their provider to discuss their health concerns. These kinds of appointments may be best for individuals who want to follow up on lab results, adjust their medications, discuss GI concerns, or do meal planning. Physical examinations are not suited for this style of appointment since there is only audio. Appointments can be made through our scheduling line at 503.552.1551.

Appointments through video

New and established patients have the ability to see and speak with a provider through MyChart, a secure online health management tool. Appointments can be made through our scheduling line at 503.552.1551. In preparation for a video appointment, patients will need to sign into their MyChart account and confirm that the information in their profile is up to date, such as current mailing address, medication list, and allergies. After confirming that these details are correct, click the “e check-in” button to let the provider know that they’re ready to be seen. Patients will be moved to a virtual waiting room while the provider reviews information before starting the visit.

Online access to your healthcare team and health records

NUNM Health Centers connect to MyChart—an easy, convenient way to access information about your health care! The sign-up process is simple and you can log in from any
computer or mobile device 24/7.

What is MyChart?

MyChart offers patients personalized and secure online access to their medical records, allowing you to manage and receive information about your health.

With MyChart, you can: 

  • Request, reschedule or cancel appointments
  • Communicate with your naturopathic physician and/or Chinese medicine practitioner
  • Request prescription refills
  • Review and update your medication list, allergies and problem list
  • View upcoming appointments
  • View after-visit summaries
  • View lab results
  • Find helpful information about your health conditions

How to Sign Up

Patients who want MyChart access will be given an activation code during their health center visit or shortly thereafter via email. NUNM’s front desk staff will generate this code, which will enable you to log in and create a user ID and password. Your Social Security number or a proxy must be given and used for this service.

Mobile Access

Download the MyChart mobile app to your smartphone. To use the MyChart mobile app, you must first have a MyChart account. If you do not already have one, please contact your NUNM Health Center and ask to sign up for MyChart.

MyChart is an OCHIN product proudly utilized by NUNM. Please contact NUNM Health Centers for technical questions or assistance: 503.552.1551