Payment

Alert: We appreciate your patience! The COVID-19 pandemic has caused significant strain on the healthcare field - NUNM Health Centers included. We know that accessing care takes longer and is more difficult these days. Please accept our apologies and extend us the courtesy of kindness while we do our best to serve you. Thank you for trusting us with your health!

Our billing team is here to help address your payment needs. If you have questions about insurance coverage, paying a bill through MyChart or by telephone, or need to talk about a balance on your account we encourage you to call us a 503.552.1506.

Payment Options

Please review our Pricing Model & Discounts page for more details on our clinics’ fee structure.

NUNM accepts and bills most insurance. We accept payment by cash, check and credit card, and can offer payment plans depending on your need and circumstances. Some illnesses and health check-ups are covered by special programs; be sure to ask about this at your first visit or whenever you need assistance.

As of December 2020 NUNM is using a new secure credit card processing platform. The system, called Liquid Payments, has the ability to send you a text message with a link to a secure site where you can make your payment online. You can also save credit card information to speed up the payment process. All information is encrypted so you can feel assured that you are protected from identity theft.

While we prefer patients settle their bill at the time of service, this contactless option can help you settle any outstanding balances.

Insurance Billing

The NUNM Health Centers are contracted with the following insurance companies.

  • Care Oregon
  • Oregon Health Plan – Open Card
  • United Healthcare
  • Kaiser Added Choice (Self Referral Plan)
  • Regence Blue Cross/Blue Shield
  • Providence Health Plan (ASH Network only)
  • Health Net (ASH Network only)
  • Cigna – Open Access Plan only (ASH Network)

When scheduling your first appointment please provide your insurance information so that we may check your benefits. Please remember to tell us when your insurance coverage changes. If you have a copay, your full co-payment is due at the time of service.

NUNM is not contracted with federal Medicare, however we can bill  Medicare Advantage Plans for a secondary processing/payment. If your insurance company issues payment, you will be refunded any amount paid.

If we are not contracted with your insurance, NUNM billing department can courtesy bill on your behalf. However, payment is required at the time of service. If your insurance company issues payment, you will be refunded any amount paid.

For patients with Medicaid, if your treatment is not covered by your plan, you will be asked to sign a waiver stating you will be responsible for the bill. Payment will be collected at the time of service.

For patients who have applied for and are eligible with NUNM’s Compassionate Care Program, your tiered level discount will be applied towards your non-covered services.

NUNM Laboratory is contracted with the following insurance companies.

  • Care Oregon
  • Oregon Health Plan – Open Card

For patients who apply and are eligible for NUNM’s Compassionate Care Program, NUNM does have specific labs that are available at a discounted rate.

Self-Pay

Many patients prefer to pay out-of-pocket for their care. NUNM offers a discount for payment at time of service. We accept cash, check and credit cards.

Compassionate Care Program for the Uninsured and Underinsured

Uninsured patients or patients whose insurance doesn’t cover the cost of care are invited to participate in NUNM’s Compassionate Care Program. This program offers a schedule of discounts based on a person’s annual income and is adjusted for dependents. Discounts are determined after an application is completed and income is verified. If you would like to be considered for the Compassionate Care Program, please ask for an application at your first visit. The Compassionate Care Program is not insurance and is subject to change at any time at NUNM’s discretion.

Please visit the reception desk if you have any questions about our program.

Government Programs

The state of Oregon offers several programs to help cover the cost of care. NUNM is pleased to participate in three—Oregon Health Plan (OHP), ScreenWise and the Vaccines for Children Program.

The Oregon Health Plan is a state sponsored health insurance program for people who fall within certain income limits. To apply online, visit healthcare.oregon.gov. If you would like to set up an appointment with an application assister, please call our scheduling line at 503.552.1551.

ScreenWise is a subsidy that pays for breast and cervical cancer screenings, cardiovascular screenings and more. Eligibility is income dependent and may be limited in other ways. You may enroll for a ScreenWise subsidy at NUNM and get screenings at no cost. More information on this program is available on the Oregon Public Health website.

To learn more about the Vaccines For Children Program, please refer to this website.