Alert: We appreciate your patience! The COVID-19 pandemic has caused significant strain on the healthcare field - NUNM Health Centers included. We know that accessing care takes longer and is more difficult these days. Please accept our apologies and extend us the courtesy of kindness while we do our best to serve you. Thank you for trusting us with your health.

COVID-19 Safety & Access Information

NUNM Health Centers will continue to follow state and regional guidelines that prioritize the safety of our communities. During this time we understand that the need for care is imperative, so we have different care access options. NUNM Health Centers has in-person care for most services, and also offers telephone and video visits with our Naturopathic Physicians and Chinese Medicine providers.

We will continue to monitor and update our protocols per the Centers for Disease Control and Prevention (CDC), Oregon Health Authority (OHA), and Multnomah County Health Department.

Requirements For Patients Seeking In-Person Care

Our Health Centers have made the following adjustments to operations in order to prioritize the safety of our community:

  • All patients are required to wear a mask that properly covers their nose and mouth.
  • All patients are required to answer a set of COVID-19 exposure and symptom screening questions, and sanitize their hands upon entering the Health Center.
  • Providers, student interns, and staff are also required to wear personal protective equipment that protects themselves and the patients they serve. Our students and providers wear a medical grade surgical mask and protective eyewear as a baseline.
  • Providers and students who come in close contact with patients are required to wear face-shields or protective eyewear with a mask that covers their nose and mouth.
  • All individuals within the health center are asked to practice social-distancing and remain a distance of six feet from each other when possible.
  • Patients are asked to bring only essential support persons with them to their appointment. We kindly ask all non-essential friend and family members to remain at home.

Additional Safety Enhancements

  • Appointment schedules have been adjusted to allow additional space for social-distancing.
  • Enhanced cleaning of contact surfaces and treatment rooms takes place before and after each appointment.
  • Additional hand sanitizing stations have been provided for convenience.

Testing & Treatment Options

While we continue to offer COVID-19 testing for those meeting recommended testing criteria, at this time we are not offering antibody or antigen testing. We only are able offer PCR testing options at this time. COVID-19 tests are available to individuals, regardless of insurance coverage, at no cost. If insured, we will bill your carrier for services, but you will not be asked to pay a copay for the test or the associated appointment.

NUNM Health Centers is unable to offer monoclonal antibody treatment at this time. To find a service location with this treatment option, please use the information on OHA’s website.

The Vaccines

Patients are able to schedule an appointment for the COVID019 vaccine. Currently we are able to offer two different vaccines for individuals 18 or older, Moderna and Pfizer. For individuals 6 mo-17 yo, we offer Pfizer vaccines.

Bivalent Pfizer and Moderna boosters are now available for eligible individuals. 

Vaccines are available to individuals, regardless of insurance coverage, at no cost. If insured, we will bill your carrier for services, but you will not be asked to pay a copay for the vaccine or the associated appointment.

It is recommended that you complete your primary vaccine series with the same type. If you received Pfizer or Moderna COVID-19 for the first dose of your primary series, you should get the same product for all following primary series doses. 

NUNM does not offer the Johnson & Johnson vaccine.

For more information on vaccines available and on when boosters are due, please see the CDC guidelines for vaccination.


We encourage all patients to consult their provider to determine which options are best for them. Our scheduling team can be reached at 503.552.1551, and can help connect you to care or find answers to your questions.

For More Information

NUNM is committed to protecting the health of our campus community against COVID-19. Students, staff, and faculty can learn more at COVID-19 Information – National University of Natural Medicine (nunm.edu)

This page was last reviewed on 2/13/2023